Real humans, plain answers.
Pick the channel that suits you — the whole history of your car travels with the ticket, so you never explain twice.
Setup, pairing, alerts, billing — searchable guides with screenshots.
The scanner ships within 7 days of your order. Your confirmation email holds the order number, and the shipping email brings the tracking link. Can't find either? Write to us with the email you ordered with — we'll resend everything.
Ask about my orderScores, forecasts and reports in the browser — everything the app knows, on a big screen. It ships after launch; until then, everything lives in the app.
Your membership will carry over — no separate account needed.
Thirty seconds, no tools. If anything resists, stop and write to us — never force the connector.
Under the steering wheel, usually left of the column, at knee height.
Push until it clicks. The POWER light comes on once the scanner wakes up.
Open PulsCar, tap "Add scanner", start the engine. First full read takes one drive.
Any car with an OBD-II port works — standard in the US from 1996, EU petrol from 2001, diesel from 2004. Not sure about yours, or curious what manufacturer-specific data your exact car gives? Write to us with the make, model and year — we'll check.
Check my carDrivers comparing sounds, forecasts and fixes. Ask anything — someone has heard that noise before.